Keynote Title: AI Transformation in Financial Services: Practical Lessons from Capital One's Journey
Abstract: As the world evolves, companies need to prepare for this next frontier of AI. AI innovation and success comes down to your tech stack, how good your data is, and your talent. In this talk, Ilene Eng, VP, Machine Learning Experiences Technology, will explore the evolution of AI and ML in banking, and reflect on the opportunities and risks for where it goes from here. We’ll share insights and best practices from Capital One’s technology and AI/ML journey, including examples of how we’re taking a well-managed approach to state-of-the-art science in this space so we can deliver superior financial services products and services for millions of customers.
