Hailey Song Hee Kim
Song-Hee (Hailey) Kim began her PhD at Columbia in 2008 and worked with Professors Ward Whitt, Carri Chan, and Marcelo Olivares. She graduated from the program in May 2014. Her primary research interest is making data-driven decisions within service systems, with an emphasis on healthcare delivery. Her goal is to combine empirical/statistical analysis with data-driven modeling (stochastic modeling, queueing theory and dynamic programming) to do high impact research. Currently, she is a postdoctoral associate in Operations Management at Yale School of Management.