Students are encouraged to seek a resolution to their complaints by talking directly with the faculty or member of administration. If they feel uncomfortable handling the situation in this manner, they may ask for help from a departmental mediator, who will assist students with complaints about faculty members, other academic personnel, or administrators. The Departmental Mediator for the Industrial Engineering and Operations Research Department is Professor Garud Iyengar. Alternatively, the Department recommends students to speak to their designated advisor for assistance.
For more information regarding the SEAS grievance procedure, please see the SEAS grievance procedure in the bulletin.